Read the following short instructions **fully** and **follow them** if you want your ticket to be taken care of and not closed again directly! They are linked on top of every new issue form, so don't say nobody warned you afterwards.
- **Read the [FAQ](https://github.com/foosel/OctoPrint/wiki/FAQ)**
- Always create **one ticket for one purpose**. So don't mix two or more feature requests, support requests, bugs etc into one ticket. If you do, your ticket will be closed!
- If you want to report a bug, **READ AND FOLLOW [How to file a bug report](https://github.com/foosel/OctoPrint/wiki/How-to-file-a-bug-report)!** Tickets will be automatically checked if they comply with the requirements outlined in that wiki node! Other then what's written in there (**and really EVERYTHING that is written in there!**) you don't have to do anything special with your ticket. Listen to what GitIssueBot might have to say to you!
- If you need **support** with a problem of your installation (e.g. if you have problems getting the webcam to work) or have a general **question**, the issue tracker is not the right place. Consult the [Mailinglist](https://groups.google.com/group/octoprint) or the [Google+ Community](https://plus.google.com/communities/102771308349328485741) instead!
- If you are a developer that wants to brainstorm a pull request or possible changes to the plugin system, **add [Brainstorming] to your issue's title!** (see below).
- If you have another reason for creating a ticket that doesn't fit any of the above categories, it's something better suited for the [Mailinglist](https://groups.google.com/group/octoprint) or the [Google+ Community](https://plus.google.com/communities/102771308349328485741).
Following these guidelines (**especially EVERYTHING mentioned in ["How to file a bug report"](https://github.com/foosel/OctoPrint/wiki/How-to-file-a-bug-report)**) is necessary so the tickets stay manageable - you are not the only one with an open issue, so please respect that you have to **play by the rules** so that your problem can be taken care of. Tickets not playing by the rules **will be closed without further investigation!**.