108 lines
3.7 KiB
Markdown
108 lines
3.7 KiB
Markdown
READ THE FOLLOWING FIRST:
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If not already done, please read the "guidelines for contributing"
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aka the Contribution Guidelines that are linked ^-- just up there
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in the big yellow box.
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Also read the FAQ: https://github.com/foosel/OctoPrint/wiki/FAQ.
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This is a bug and feature tracker, please only use it to report bugs
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or request features within OctoPrint (not OctoPi, not any OctoPrint
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plugins and not unofficial OctoPrint versions).
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Do not seek support here ("I need help with ...", "I have a
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question ..."), that belongs on the mailing list or the G+ community
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(both linked in the "guidelines for contributing" linked above, read
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them!), NOT here.
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Mark requests with a "[Request]" prefix in the title please. For bug
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reports fully fill out the bug reporting template (if you don't know
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where to find some information - it's all described in the Contribution
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Guidelines linked up there in the big yellow box).
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When reporting a bug do NOT delete ANY lines from the template but
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those enclosed in [ and ] - and those please DO delete, they are
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only provided for your information and removing them makes your
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ticket more readable :)
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Make sure any bug you want to report is still present with the CURRENT
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OctoPrint version and that it does not vanish when you start OctoPrint
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in safe mode - how to do that is also explained in the Contribution
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Guidelines linked up there in the big yellow box.
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Thank you!
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(Before submitting your ticket, please delete this text up to and
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including the line too - it's only here for you, we already know it
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by heart ;))
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----
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#### What were you doing?
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[Please be as specific as possible here. The maintainers will need to
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reproduce your issue in order to fix it and that is not possible if they
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don't know what you did to get it to happen in the first place.
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Ideally provide exact steps to follow in order to reproduce your problem:
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1. ...
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2. ...
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3. ...
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If you encountered a problem with specific files of any sorts, make sure
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to also include a link to a file with which to reproduce the problem.]
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#### What did you expect to happen?
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#### What happened instead?
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#### Did the same happen when running OctoPrint in safe mode?
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[Try to reproduce your problem in safe mode. You can find information
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on how to enable safe mode in the Contribution Guidelines.]
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#### Branch & Commit or Version of OctoPrint
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[Can be found in the lower left corner of the web interface. ALWAYS INCLUDE.]
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#### Operating System running OctoPrint
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[OctoPi, Linux, Windows, MacOS, something else? With version please.
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OctoPi's version can be found in /etc/octopi_version]
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#### Printer model & used firmware incl. version
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[If applicable, always include if unsure.]
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#### Browser and Version of Browser, Operating System running Browser
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[If applicable, always include if unsure.]
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#### Link to octoprint.log
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[On gist.github.com or pastebin.com. ALWAYS INCLUDE and never truncate.
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The Contribution Guidelines tell you where to find that.]
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#### Link to contents of terminal tab or serial.log
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[On gist.github.com or pastebin.com. If applicable, always include if unsure or
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reporting communication issues. Never truncate.
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serial.log is usually not written due to performance reasons and must be
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enabled explicitly. Provide at the very least the FULL contents of your
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terminal tab at the time of the bug occurrence, even if you do not have
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a serial.log (which the Contribution Guidelines tell you where to find).]
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#### Link to contents of Javascript console in the browser
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[On gist.github.com or pastebin.com or alternatively a screenshot. If applicable -
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always include if unsure or reporting UI issues.
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The Contribution Guidelines tell you where to find that.]
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#### Screenshot(s)/video(s) showing the problem:
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[If applicable. Always include if unsure or reporting UI issues.]
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I have read the FAQ.
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